Privacy Policy

Peter Deng Express, Ltd money transfer services does not disclose nonpublic personal information about its consumers or former consumers to anyone, except as permitted by law. The law permits disclosure of nonpublic personal information, for example, where it is necessary to effect, administer, or enforce a transaction requested or authorized by the consumer, or in connection with the servicing or processing of a financial product or service requested or authorized by the consumer. The law also permits such sharing where it is released to protect the confidentiality or security of our records pertaining to our consumers, the services or products we offer, or the transactions we process or handle. The law also allows for the release of nonpublic personal information to protect against or prevent actual or potential fraud, identity theft, unauthorized transactions, claims or other liability, as well as for resolving consumer disputes or inquiries. The law further allows the release and/or disclosure of nonpublic personal information to comply with federal, state or local laws or regulations or other legal requirements, such as subpoenas or other legal processes. This list of examples of the types of sharing of information that is permitted by law is not meant to be comprehensive, but provides you with some basic information on some of the types of sharing permitted by law.

Peter Deng Express, Ltd does not sell to or exchange consumer lists or consumer information with third parties.

Peter Deng Express, Ltd restricts access to nonpublic personal information about you to those employees and agents who need to know that information to provide products or services to you. We also maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

By providing us a telephone number (including a mobile telephone number), you consent to receive autodialed and prerecorded message calls from us. If we determine that a telephone number you provided is a mobile telephone number, you consent to receiving texts messages from us about your use of our service at that number, which we may do in our sole discretion. Message and data rates may apply.

Accessing the Website & Account Security

By using this website, you represent and warrant that you are 18 years or older and of legal age to form a binding contract with Peter Deng Express, Ltd.

We reserve the right to withdraw or amend this website, and any service we provide on the website, in our sole discretion without notice, except as otherwise required by law. We will not be liable if, for any reason all, any part of the website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the website, or the entire website, to users, including, but not limited to registered users.

You are responsible for making all arrangements necessary for you to have access to the website and for maintaining the hardware and software noted in our Consent to Use Electronic Records, Notices and Communications in Section 1 above.

You are responsible for ensuring that all persons who access the website through your mobile phone device or internet connection are aware of these terms of use, have agreed to the terms of use, and that they comply with them.

To access the website or some of the resources it offers, you may be asked to provide certain registration, identification and authentication details or other information. It is a condition of your use of the website that all the information you provide to us on the Website (or otherwise) is correct, current and complete always.

If you become a registered user of our money transfer service and you choose, or you are provided with, a user name, password, personal identification number ("PIN"), or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. You agree to immediately notify Peter Deng Express, Ltd of any unauthorized use of your user name or password, PIN or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You agree that you are only allowed to create and maintain one registered user account. You should use caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user identification code or password, whether chosen by you or provided by us, in our sole discretion for any or no reason, including, if in our opinion, you have failed to comply with any provision of these Terms of Use.

The Service

Peter Deng Express, Ltd provides registered users of the service (each "user") with the ability to initiate money transfers to designated recipients located in many countries around the world, over the Internet using a Kenya, South Sudan, Uganda and United States issued Visa® or MasterCard® credit card ("credit cards"), or a Visa® or MasterCard® branded debit card issued by a United States-based bank ("debit cards"), or user's bank account with a United States-based financial institution ("bank account"). To use the service, you will be required to provide us with information necessary for us to verify your identity, to obtain proper bank card or bank account authorization, and to complete the money transfer in compliance with applicable federal, state and foreign laws and regulations. Recipient information and verification may also be required. When required by applicable law, money transfers will be reported to federal, state, local or foreign authorities. Unless explicitly stated otherwise, any new features that augment or enhance the current service, shall be subject to these terms of use.

For specific information regarding our service, please contact Peter Deng Express, Ltd Customer Service Team at +2119 2316 1166

Payment Authorization

When you initiate and submit a money transfer transaction on the website, you authorize Peter Deng Express, Ltd (or its designated agent) to charge your designated credit card account or debit your designated debit card or bank account for such money transfer transaction and Peter Deng Express, Ltd associated service charge. You are responsible for ensuring that your designated payment method has sufficient funds or credit available for payment of your money transfer transaction. If Peter Deng Express, Ltd executes payment of a money transfer pursuant to your money transfer instructions and subsequently is advised that your designated credit card had insufficient credit available or your designated debit card or bank account had insufficient funds available, you remain liable to Peter Deng Express, Ltd for the full amount of any such payment of the money transfer by Peter Deng Express, Ltd and the Peter Deng Express, Ltd associated service charge. You authorize us to initiate debit and credit entries to your bank account in connection with the money transfer service. You also authorize us to initiate credits and debits to correct errors. This authorization shall remain in full force and effect until we have received notification from you of its termination; you may revoke your authorization only by notifying us by telephone at +1-802-375-5793 or in a written letter sent to Peter Deng Express, Ltd. P.O. BOX 864 Burlington, VT 05402 USA. Attn: Customer Service that is received at least three (3) days prior to the proposed effective date of the termination of authorization. You agree that all transactions authorized by you shall comply with all applicable federal, state and foreign law.

Money transfers that have been authorized by a user shall be processed only on the condition that the issuer of the respective credit card or debit card, or the user's bank, has authorized the corresponding charges or debits. Each user using the service acknowledges and agrees that the Company is authorized to charge the respective credit card or debit card, or debit the respective bank account, for the principal amount of the money transfer, the service charge, and any other applicable fees. The issuing bank for your credit card or debit card or the financial institution where your bank account is open may also have terms and conditions that apply to your use of the credit card, debit card or bank account (as applicable) and you must refer to such agreement(s) to determine user's rights, obligations and liabilities as a cardholder or account holder, which may include the assessment of cash advance or other fees. Money transfer receipts will not display fees assessed by user's bank or the issuer of user's credit card or debit card.

Services Charges & Additional Fees

In consideration of your use of the service, you agree to pay a service charge per money transfer executed through the website. The service charge will be charged to the credit card, debit card, or bank account you identify as the payment method for your money transfer transaction. The service charge (in addition to any other applicable fees charged by us directly or on behalf of any U.S. federal or state governmental authority) will be displayed online for your authorization prior to submission of the money transfer. Our service charge schedule is subject to change from time to time in our sole and absolute discretion. In addition to any fees charged by Peter Deng Express, Ltd, a money transfer may be subject to additional fees assessed by government in the following countries: South Sudan, Kenya, Uganda, U.S and other East African Countries where we operate.

Money Transfer Processing & Delivery Schedule

After we have verified your identity, received proper credit card, debit card, bank authorization and completed the screening for proper compliance with the various applicable laws and regulations, the money transfer is promptly made available to the designated recipient for pick up at a paying agent location, home delivery by paying agent to recipient’s home or office (available in limited destinations only), or deposit into recipient’s bank account in the destination country. The speed of payment of a money transfer varies depending on a variety of factors, including but not limited to, the amount of the transaction, the restrictions of the destination country or point-of-payment (including without limitation the paying agent's hours of operation), and/or the accuracy of the information provided by the user. Money transfers will normally be paid to the recipient by cash or check (or a combination of cash or check depending on the availability of currency or other conditions existing at the point-of-payment).



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